1. Introduction

HANDWRTTN, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name and email address when you create an account
• Profile information you choose to provide
• Communication preferences

Content Information

When you use our service, we collect:

• Images of handwritten letters you upload
• Recipient information you provide
• Metadata associated with your uploads

Technical Information

• IP address and browser information
• Device information and operating system
• Usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our service
• Process and store your handwritten letters
• Generate QR codes and sharing links
• Facilitate connections between users
• Send important service-related communications
• Improve our service and user experience
• Ensure security and prevent fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With Recipients: When you share a letter through our service, the intended recipient can view the content you've shared
• Service Providers: We may share information with trusted third parties who assist us in operating our service
• Legal Requirements: When required by law, regulation, or legal process
• Safety and Security: To protect the rights, property, or safety of HANDWRTTN, our users, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to provide our service and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods if required by law or for legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Rectification: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a structured format
• Restriction: Request limitation of processing
• Objection: Object to certain processing activities

To exercise these rights, please contact us at reachout@handwrttn.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences, though this may affect some functionality of our service.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

privacy@handwrttn.com